Comments on: Poor Communication can Scuttle Effective BI, Your Personal Brand, and a Simple Bus Ride http://mikeurbonas.com/2009/11/08/poor-communication-can-scuttle-effective-bi-your-personal-brand-and-a-simple-bus-ride/ My blog for Product Marketing/Product Management, Business Intelligence and occassional musings on leadership and innovation. Wed, 11 Jan 2012 19:21:33 +0000 hourly 1 http://wordpress.com/ By: Doing the Wrong Things Right (part 1) « Mike Urbonas – Product Marketing/Business Intelligence/Personal Branding Blog http://mikeurbonas.com/2009/11/08/poor-communication-can-scuttle-effective-bi-your-personal-brand-and-a-simple-bus-ride/#comment-2494 Thu, 04 Aug 2011 13:10:06 +0000 http://mikeurbonas.com/?p=742#comment-2494 [...] Poor Communication can Scuttle Effective BI, Your Personal Brand, and a Simple Bus Ride [...]

]]> By: Happy New Year: Top Blog Posts for 2010 « Mike Urbonas – Product Marketing/Business Intelligence/Personal Branding Blog http://mikeurbonas.com/2009/11/08/poor-communication-can-scuttle-effective-bi-your-personal-brand-and-a-simple-bus-ride/#comment-1457 Sun, 02 Jan 2011 20:26:02 +0000 http://mikeurbonas.com/?p=742#comment-1457 [...]    Poor Communication can Scuttle Effective BI, Your Personal Brand, and a Simple Bus Ride  [...]

]]> By: mikeurbonas http://mikeurbonas.com/2009/11/08/poor-communication-can-scuttle-effective-bi-your-personal-brand-and-a-simple-bus-ride/#comment-263 Thu, 19 Nov 2009 14:43:19 +0000 http://mikeurbonas.com/?p=742#comment-263 Thanks Tamara for your comment. Instead of replying here I think I will incorporate it as a new blog posting…Mike

]]> By: Tamara Rose http://mikeurbonas.com/2009/11/08/poor-communication-can-scuttle-effective-bi-your-personal-brand-and-a-simple-bus-ride/#comment-262 Wed, 18 Nov 2009 18:50:06 +0000 http://mikeurbonas.com/?p=742#comment-262 I really like the above post (and a lot of the other things you’ve been writing about). I’ve been focusing on the intelligence gleaned from customers. A similar story occurred at a hospital (which had invested millions into quality care), and the CEO’s father refused to interact with the receptionist at the front desk. She had “ruined” his experience the previous time. Talking to your customers can reveal their most important “pain points”, not just what you want them to remember.

]]> By: mikeurbonas http://mikeurbonas.com/2009/11/08/poor-communication-can-scuttle-effective-bi-your-personal-brand-and-a-simple-bus-ride/#comment-258 Fri, 13 Nov 2009 03:01:42 +0000 http://mikeurbonas.com/?p=742#comment-258 Hi Mike. Thank you for responding to my blog post. I look forward to writing much more about your book as I resume reading it again after two weeks on the road.

I am very interested in discussing with you how the points of your book impact Business Intelligence/Data Warehousing (BI/DW) technology and the use of these technologies. As I noted in the post, I wonder how many BI/DW “failures” are really due to technological or implementation flaws, and how many are due to the company not encouaging the right questions be asked or not accepting the answers provided…

]]> By: Mike Roberto http://mikeurbonas.com/2009/11/08/poor-communication-can-scuttle-effective-bi-your-personal-brand-and-a-simple-bus-ride/#comment-256 Tue, 10 Nov 2009 22:56:14 +0000 http://mikeurbonas.com/?p=742#comment-256 Thanks for the kind words about my book! Hope you enjoy the rest of it.

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