Become a Crow / Fierce Competitor in Business: A Users Guide

Venture capitalist and entrepreneur Mark Suster once shared an awesome pearl of business wisdom (via Kellblog): In a strong wind, even turkeys can flyin his blog post of the same name.

This insight came from Mark Suster’s colleague Ameet Shah, a co-worker at Andersen Consulting  in the late 90’s.  Andersen Consulting was the largest independent consulting firm at the time, but amid scores of existing competitors and newly-funded Internet consulting startups…

…the market seemed crowded and our leadership position that had been built over many years seemed to not matter any more…[But] Ameet said to me, “Ah, I’ve seen this many times before.  See, Mark, in a booming market you can never tell the winners from the losers.  In a booming market buyers aren’t very discerning and companies that have weaknesses can mask them…Andersen Consulting always gains market share in down markets.  That’s where the companies who are [only] good at marketing tend to crumble…Don’t worry, we’ll be fine, just wait for the next downturn.”  That had never occurred to me.  In other words, in a strong market, even turkeys can fly.  (emphasis added)

A company that works to “gain market share in down markets” and seizes “the next downturn” as an opportunity is most certainly the opposite of a “flying turkey” business.  I’d call it a “crow” business, referencing the amazing adaptability and intelligence of crows, as I have blogged previously.

I also suggest reading Jeffrey Fox’s book, How to be a Fierce Competitor: What Winning Companies and Great Managers Do in Tough Times – a great user’s guide on how to become a “crow” business.

Read on for a review of this great book along with more insights from Mark Suster’s great blog post.

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Businesses: Don’t be a Gorilla or Eagle… Be a Crow

The good old “800 pound gorilla” metaphor came up in recent conversation, reminding me of a clever article I read a few years ago on the subject of animal metaphors, which are all too common in business-speak.

This company or that company is the “800 pound gorilla.” Another company might say it “strives to be an eagle in its industry.” And infamous ex-Sunbeam CEO “Chainsaw” Al Dunlap,  who fired scores of workers with raw impunity, was partial to the mighty lion, adorning his office with a huge lion image, in honor of its predatory, eat-or-be-eaten carnivorousness.

I say, forget all of those animal metaphors. Instead, companies should strive to be the crow of their industry.

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